Contact Us
Got a question about a review, spotted something that needs updating, or want to suggest a casino we haven't covered yet? This page explains how to reach Canada Casinos and what kind of questions we're best placed to answer.
What we can help with
Canada Casinos is an independent research and comparison site covering online casinos available to players across Canada, including the highest payout options we track and rank. We're happy to hear from readers on topics like:
- Questions about how we rate and rank casinos such as Betninja, WinnerIsland or Zoccer, and why one sits above another
- Corrections — if a bonus offer, payment method or licensing detail on the site is out of date, tell us and we'll check it
- Suggestions for casinos or topics you'd like to see covered
- General feedback on the site's content, comparisons or usability
What we can't help with
Because Canada Casinos is a review and comparison site rather than a casino operator, there are some things outside what we're able to assist with directly:
- Account issues, deposits or withdrawals — these need to go through the casino you're playing at, using the support contact listed on their own site
- Bonus disputes or wagering questions tied to a specific account — again, the operator's own support team is best placed to resolve these, since they can see your account details
- Complaints requiring regulatory action — these should go to the licensing body that governs the casino in question
If you're dealing with any of the above, check the casino's help centre or live chat first. Our Responsible Gambling page also has resources if you're concerned about your own play or someone else's.
Before you get in touch
A few quick checks can save you time:
- If your question is about a specific bonus, check the offer terms listed beside it on our rankings — minimum deposit, wagering requirement and expiry are usually the details people ask about most
- If it's about how a casino handles Canadian dollar (CAD) deposits or payouts, our reviews cover the payment methods each brand supports
- If it's a general query about how we work, our About Us page explains our review process and editorial approach in more detail
How our editorial process stays independent
Some of the casinos featured on Canada Casinos pay us a commission if a reader signs up through our site. This arrangement never decides where a brand sits in our rankings — ratings are based on our own research criteria, not on which operator pays the most. If you're contacting us because something on the page reads like it was influenced by an advertiser, we'd genuinely like to know, and we'll look into it.
Response times
We aim to read and respond to messages as quickly as we reasonably can, though response times can vary depending on volume. Detailed or research-based questions may take a little longer to answer properly than a quick correction request.
Other places to find answers
Before reaching out, it's worth checking whether the answer is already on the site. Our Terms and Conditions page covers how the site itself operates, and our reviews of individual brands break down bonus terms, game libraries and payment options in detail. For readers outside Canada's provincial framework, our Non Gamstop Casinos UK 2026 guide covers a separate market with its own rules.
Getting in touch
Whatever the reason for reaching out — a correction, a question about our rankings, or feedback on how we cover Canadian online casinos — we read every message that comes through. Use the contact details provided on this page, and if your query relates to a specific casino account, deposit or withdrawal, please contact that operator directly first, since they're the only ones with access to your account.